About the fabric:
The fabric is made from100% high quality spun polyester!
Individually cut and sewn by hand.
When ordering more than 2 pillows, please follow the steps below:
1. Upload the 1st picture, choose the right size and click 'add to cart'?
2. Go back to the page for custom pillow.
3. Upload the 2nd picture and click 'add to cart' again.
Note: Only one face on each pillow. Example photos don't turn out well:
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 2-5 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
Production time: 2-5 Business Days, 7-15 Business Days
|
$6.99
|
Urgent Shipping
|
Production time: 2-5 Business Days, 2-7 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.